At Tulip, we strive to provide you with the best online shopping experience. If for any reason you are not satisfied with your purchase, we offer a hassle-free return and refund policy.
Return Policy
You may return any product purchased from Tulip within 3 days from the date of delivery. To initiate a return, please contact our customer support team at gettulipbd@gmail.com with your order number and reason for return. Our team will guide you through the return process and provide you with a return shipping label.
Please ensure that the product is returned in its original packaging and in the same condition as it was delivered. Once we receive the returned product, we will inspect it and initiate the refund process. The refund will be credited back to the original payment method used to make the purchase.
Please note that Tulip reserves the right to reject any return request if the product is not returned in its original condition or if it is returned after the 3-day return window.
Refund Policy
If you are not satisfied with your purchase, you may request a refund within 3 days from the date of delivery. To initiate a refund, please contact our customer support team at gettulipbd@gmail.com with your order number and reason for refund. Our team will guide you through the refund process and initiate the refund.
The refund will be credited back to the original payment method used to make the purchase. Please note that it may take up to 7-10 business days for the refund to reflect in your account.
Please note that Tulip reserves the right to reject any refund request if the product is not returned in its original condition or if it is returned after the 3-day refund window.
If you have any questions or concerns regarding our refund & return policy, please feel free to contact our customer support team at 01724495865.
